Please do not call for the status of LIHEAP/LIHWAP applications. Requesting the status of a LIHEAP/LIHWAP application prevents our processing team from working as quickly as possible and slows the process for yourself and all other applicants in Alameda County.
We will notify you by postcards or email the dollar amount when we have processed your application. The process could take up to 8-10 weeks for the State to credit your PG&E account. Please remember we are a non-emergency program.
When finished, mail your completed application and required documentation to:
Spectrum Community Services
P.O. Box 4317
Hayward, CA 94540
LIHEAP (Energy) Applications
Aplicación en Español (Spanish Application)
تطبيق عربي (Arabic Application)
LIHWAP (Water) Applications
English Application- Water Only
Aplicación en Español- Solo agua (Spanish Application- Water Only)
Aplicación en Español- Agua y Energía (Spanish Application- Water and Energy)
中文申請表 - 只要水費補助 (Chinese Application- Water Only)
中文申請表 - 水費及電費補助 (Chinese Application- Water and Energy)
Weatherization Applications
Weatherization applicants must complete both the LIHEAP and Weatherization applications. Please complete the LIHEAP application first. Both applications are included in the download.
Additional Resources
How to Apply - Video
LIHEAP and LIHWAP
LIHEAP and LIHWAP Flyer (English)
Volante de Energia y Agua (Español)
LIHEAP and LIHWAP Flyer (Chinese)
Weatherization
Weatherization Flyer (English and Español)
Weatherization Flyer (English and Chinese)
Mold and Moisture Education- English or Spanish
Lead-Safe Renovations- English or Spanish
For Partner Organizations
Requests for LIHEAP Presentations
Requests for Bulk Copies of LIHEAP Applications
Contact HOTLINE if you suspect Fraud, Waste, or Abuse by a Department Of Energy (DOE) employee, contractor, or grant recipient involving DOE programs, Recovery Act monies or if you have a Recovery Act Whistleblower complaint Call 1-800-541-1625 or 202-586-4073